Administrator - Gateshead, United Kingdom - MTrec Recruitment

MTrec Recruitment

Verified Company

Gateshead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Rewards and Benefits on Offer;

MTrec's New Career Opportunity:

The Job you'll be Doing;

Process customer enquiries, quotations and orders in a timely and efficient manner utilising the ERP system
Input information into the workload trackers
Escalate customer complaints to the Quotations Lead when required
Represent the customer interests within the business to assist in finding resolution to requests in a timely manner
Accountable for contributing to improvement of department KPIs
Comply with all departmental and company procedures at all times
Ensure all quotations and orders are handled in accordance with compliance requirements and highlight any red flags to supervision
Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager
Ensure all company policies surrounding health & safety, quality requirements and housekeeping are met

About You;

Be able to learn the context of a challenge and quickly integrate new skills
Be able to deliver solutions and decisions that are effective and impact both company and customer constructively
Support colleagues with information needed to complete tasks
Quickly identify critical information and respond appropriately
Be drawn towards opportunities and be keen to progress
Represent the company in a confident and professional way
Have a strong sense of customer focus
Collaborate with the team to solve problems
Previous experience in a similar position is desirable
Be computer literate with a high level of knowledge in Microsoft Office functions
Knowledge of ERP/MRP systems is desirable