Receptionist - Community Diagnostic Centre - Clacton-on-Sea, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

Tom O´Connor

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This is an exciting opportunity for an enthusiastic individual, to join our new Community Diagnostic Centre at Clacton Hospital.

You will have good interpersonal skills, excellent verbal and non-verbal communication skills and be able to work under pressure.


The post is varied and interesting and if you enjoy involvement with the general public and healthcare professionals this is the post for you.


This is a 15 hour post that will be split into 3 x 5 hour shifts across a 7 day week 07:4- 20:00.

To ensure that all patients are registered efficiently and accurately, both on the SystmOne and Careflow systems as required

Flexibility will be required to provide cover for annual leave, bank holidays and sickness absences.

Checking CPIS and accessing the child protection system when requested by medical staff.

To be responsible for the quality of data recorded. The data should be accurate, legible (if hand written), recorded in a timely manner, kept up to date and appropriately filed

To collect and record personal information from patients/relatives on arrival in the department in an appropriate and confidential manner. At times this may be a challenging task, given that patients/relatives
may arrive in a distressed or shocked state. The receptionist takes responsibility for alerting the nursing staff immediately in the case of patients needing immediate urgent assessment, Identify, communicate
and act on changes to patient's condition and interpret the significance of data observed and recorded.


One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.


Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook


If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of theresponsibilitiesand dutiesof this role please see the attached job description.

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