Ward Receptionist - Sutton-In-Ashfield, United Kingdom - Sherwood Forest Hospitals NHS Foundation Trust

Sherwood Forest Hospitals NHS Foundation Trust
Sherwood Forest Hospitals NHS Foundation Trust
Verified Company
Sutton-In-Ashfield, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
To contribute and support the provision of the highest quality patient care through personal actions continuous improvement and effective support service to patients, their family and carers and the multi
- professional team under the supervision of a Registered Nurse.

Register patients on arrival, ensuring all demographic and episode details are recorded on the patient administration system. Arrange outpatient clinic appointments for patients where necessary.

Responsible for dealing with all queries, either via telephone or face to face
promptly and efficiently to ensure that accurate and quality information is provided.

Responsible for the completion of general administration tasks.

Holds the responsibility for recording information clearly and accurately.

Participate in a network of highly complex information including that of a sensitive nature, where tact and diplomacy skills are required.

Recognise the need for confidentiality regarding individual patients, acting as their advocate when they themselves are unable.

Maximise opportunities to participate fully as a team member by sharing
knowledge, information and involving team members in decision making when appropriate to promote cohesive teamwork.

Involve multidisciplinary team members in decision-making on issues that affect the smooth organisation of the department and the delivery of care, often requiring diplomatic and persuasive skills.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care.

We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.


For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

Our culture of learning, compassion and taking a person-centered approach are at the roots of our organisation.

We would love you to join us.


To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

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