Hearcare Clinical Assistant - Havant, United Kingdom - Specsavers

Specsavers

Verified Company

Havant, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position:
Hearcare Clinical Assistant

Location:
Havant

Working hours:
Full Time or Part-Time

Role summary

As a Hearcare Clinical Assistant at Specsavers Hearcare your role will be to deliver excellent customer service and to be a valuable part of a successful retail team.

Most Specsavers store now offer wax removal appointments and these appointments have been especially popular with customer since we returned from the first lockdown.

You will deal directly with customers, while supporting the rest of the team.

Your efforts will help the store reach its sales targets, so it's important that you work hard to understand what customers want and give them an outstanding service.

Some of the key tasks are as follows

Explore customer needs thoroughly, and approach customers to offer assistance
Provide customers with information on how to wear and care for hearing aids
Provide customers with hearing aid aftercare information
Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
Work to Specsavers Customer Service Standards
Actively seek to improve your own skills and product knowledge