Customer Assistant - London, United Kingdom - CHANNEL ALT LTD
Description
Responsibilities:
- Assist customers with inquiries, purchases, and product information
- Provide exceptional customer service to ensure customer satisfaction
- Utilize phone etiquette when answering customer calls
- Upsell products or services to increase sales revenue
- Maintain a clean and organized work environment
- Handle customer complaints or concerns in a professional manner
Requirements:
- Strong organizational and time management skills
- Ability to effectively communicate with customers
- Experience in upselling products or services is a plus
- Multilingual abilities are advantageous
- Prior experience in customer service is preferred
Job Types:
Full-time, Permanent
Pay:
From £25,913.67 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 24/05/2024
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