Applications Support - Glasgow, United Kingdom - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role requires a wide variety of strengths and capabilities, including:

BS/BA degree or equivalent experience
Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Work closely with business and service delivery team to ensure appropriate business measures are defined
Evaluate service level issues and suggested enhancements escalated by Service Delivery Team to diagnose and address underlying system problems and inefficiencies
24/7 Customer Support and Service Delivery Model

Skills/Abilities:

Excellent problemsolving and organizational skills
Ability to multitask and deal with conflicting priorities
Strong interpersonal skills
Ability to grasp common business concepts and translate them into software requirements
Detailed oriented with ability communicate and resolve issues as all levels of the organization
Adept in basic software design and development methods.
Logical thinker with strong problem solving in a crossfunctional environment.
Effective team player and ability to work independently
Managing coordination at a local and international level where required
Delivering regular and customized training to teams within the business
Preparing maintenance plans and upgrading schedules for the organization's systems
Developing reports for teams across the business
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.