Support Worker - Lambeth, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Lambeth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00481
  • Date posted
  • 14/06/202 Application closing date
  • 14/07/202 Location
  • Lambeth
  • Salary
  • GBP £24,885.00 Per Annum
  • Package
  • 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Support Worker:

Job description
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We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service located in Lambeth. No personal care or experience is required, just the right values.

£24,885.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
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Want

to feel valued? You'll feel at home here.

  • Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, awardwinning Learning & Development and a culture that welcomes all. These aren't token gestures we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day._

New Kent Road offers 24-hour high-support housing for 9 males, aged 18-65, who are enduring mental ill-health and substance misuse issues with a forensic background.

Opened in 2012, it has nine single bedrooms with shared facilities including a large communal TV lounge/kitchen, full laundry and spacious garden for residents and guests.

Customers stay for approximately three years and benefit from on-site support offices, with staff providing a personalised service that meets individual needs.


  • Shift patterns are from the hours of 8am 10pm. Includes sleep in shifts, which are around 2 per week.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

_


What you'll do:


  • Building supportive, trusting relationships with customers and creating a positive atmosphere
  • Working proactively with other members of the team to handle the service caseload and administrative responsibilities
  • Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
  • Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
  • Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
  • Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
  • Assisting in the recording and reporting of customer incidents
  • Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
  • Developing productive relationships with partner organisations to improve service outcomes
  • Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
  • Involving customers in the design, development and delivery of the service
  • Encouraging and enabling tenants to pay their rent and avoid personal debt
  • Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
  • Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
  • Being responsible for the handover of key information between shifts
  • Adhering to all other Look Ahead's policies and procedures
  • Engaging in learning and development activity to increase knowledge and skills
  • Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About you:


  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Flexible
  • Open to feedback and self development
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of selfesteem
  • Is respectful, articulate and sensitive in style of communication
  • Is essentially customerfocused
  • Is motivated towards excellence and improvement of personal performance with a can do attitude
  • Ability to cope positively with challenging and diverse behaviours
**What you'll b
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