Credit Control Assistant - Hereford, United Kingdom - Acticare

Acticare

Verified Company

Hereford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description - Credit Control Assistant

Who are we, and what can we offer?

Acticare is a family run company, a place where the customer always comes first, and an environment where you'll find purpose and happiness in the job you do.

We understand the importance of balancing hard work with valuable family time, so that's why we only work Monday to Friday - no weekends, or bank holidays.

To be successful at Acticare you must align with and emulate our Core Values, CARE. So, what does CARE stand for?

Client First:
_You unselfishly think for others and understand how your job role impacts our customers. When colleagues are under pressure, you are willing to help to ensure the job is completed on time._

Always Deliver:

_This is more than just ensuring orders are delivered on time, you will be accountable for anything you are asked to do and will ensure all tasks are completed on time and to an excellent standard.

You will have a flexible attitude and approach to work and put your hand to anything which needs completing for the good of the team and company.

_

Reliably Communicate:

_For any company to be successful it must have good communication channels, so you will need to communicate and interact clearly with colleagues and customers.

If a customer asks you a question and you don't know the answer, you can be relied on to find out for them and ensure they get an answer.

_

Exceed Expectations:

_You will always maintain a positive attitude, continuously be looking for ways to improve and to WOW colleagues and customers.

Going the extra mile is the norm at Acticare._

So, do you align with our values?
If _no - _we wish you all the best with finding the right role for you.

What does this opportunity involve?
We are currently seeking a
Part Time Credit Control Assistant to join our growing team.

If you're successful, we'll be looking for you to bring energy and positivity to our team, along with a passion for facilitating customer satisfaction and experience.

Key duties and responsibilities:

Post Cash In
Post Cardnet and PayPal Payments
Post Cardnet & Payment surcharges to NL
Manage Sales Ledger inbox
Aged debtor chasing
Track Aged Debtors Amounts / Aged % Daily
Payment Allocations & Sales Ledger History Report's
Manage Sales Ledger Credit Limits
Liaise with and report any issues with credit insurers.
Keep up to date Credit Reports on file.
Prepare Cheque Banking when appropriate.
Track Cash In Target daily
Attend Weekly Debtors Review
Send End of Month (7 Day) Payment Reminders
Create Aged Debtor Management Action Items for Aged Debtor Chasing
Run Debtor Management Meeting
Update credit control details in Sales Ledger on OGL

Requirements:

A
passion for creating exceptional experiences for customers.

-
Humble and flexible attitude, aligning to our company values.

Proven customer service skills.
Excellent phone etiquette and active listening.
A
positive growth mindset.
Client orientation and ability to adapt/respond to different types of characters.
Clear communication and presentation skills.
Ability to multitask, prioritise, and manage time effectively.
Willingness to do whatever is needed to help the rest of the team.
Excellent collaboration and oral written communication skills.

-
Good sense of humour.

Job Details

Monday-Friday no weekends
Office Based

hours per week (negotiable)

29 days holiday (including bank holidays) Pro Rata
Free lunch and refreshments
Free onsite parking

Salary
£17, £24,150.00 hours dependant.

What can you expect to happen when you apply?

If we feel you might be a good fit in our company and have the necessary skills and experience, you will receive a phone call for a brief conversation.
If your phone conversation is positive, we'll invite you to an initial interview here at our premises.
If you are successful, you will receive a job offer. If not, we'll let you know you haven't been successful this time.

Job Types:
Part-time, Permanent

Benefits: