Sales Support Apprentice - Richmond, United Kingdom - QA Ltd

QA Ltd

Verified Company

Richmond, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us:

Twisted Fish are an award-winning IT support services business with 150+ clients and 50+ staff and we've been in business for 20 years.

Our culture is unrivalled and we're the only IT services firm in the UK to have 22 straight quarters of organic growth.

We'reprivately held, have zero debt and continue to grow.

Through automation we have become the single most efficient IT support firm today. This makes us undeniably unique.

Overview:

You will have the opportunity to gain valuable skills and experience as you complete a Data Essentials - Level 3 Apprenticeship.

The Sales Support Specialist will be responsible for providing administrative and operational support to the Technical Account Management team.

The role involves coordinating with various departments to ensure that sales and administrative processes runsmoothly, and assisting technical account managers in their daily tasks.

Duties / What will the apprentice be doing?

Collaborate with the sales team to create proposals, contracts, and other sales documents
Assist in the preparation and organisation of presentations and product demonstrations
Present data using charts/graphs using Excel
Coordinate with internal departments such as finance and operations to ensure timely delivery of products and services
Maintain accurate records of sales activity and customer interactions using CRM software
Provide customer support to clients and sales representatives by answering questions and resolving issues
Source and format data to be further analysed by the business
Conduct research on prospective clients and industries to help identify new sales opportunities
Assist in the preparation and execution of marketing campaigns and events
Provide feedback to the sales team on customer needs, industry trends, and competitor activity

Desired skills and personal qualities:

Strong organisational and multitasking skills
The ability to prioritize tasks and meet deadlines
Excellent communication and interpersonal skills, with the ability to build relationships with clients and colleagues
Proficient in using CRM software, Microsoft Office Suite, and other sales support tools
Knowledge of IT products and services is a plus

Entry requirements:

GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

Find out more here:

Benefits:

Healthcare through Vitality after qualifying period
25 days holiday plus bank holidays Additional 5 days a year study leave

Future prospects:
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.