Hire Controller, Manchester - Boels Rental

Tom O´Connor

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Tom O´Connor

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Description

Due to an internal transfer within the depot, we are now seeking a new team member This is what you can expect on a working day as a Hire Controller in Manchester: In the morning, you and your colleagues start up the branch.

Throughout the day, customers walk into the branch, needing your advice and guidance on the machines that they need for their projects.

This can vary from an excavator to a drill. This is a very busy branch with many customers who you will be supporting.

The telephone rings with a new orders and your inbox also gets filled up pretty quickly with requests from new and existing customers.

You make the arrangements with the customers and then you make sure that all of the administration that is needed for the rental is done correctly.

A customer walks into your branch. They have rented several portable heaters and are bringing them back. You check them and ensure that the rental contract has been correctly completed.

As a Hire Controller at our Manchester branch, you make sure that your customer does not have to wait too long and that they can move on quickly.

You love solving problems and making our customers happy In short, as a Hire Controller in Manchester, you have a versatile and varied job in which you will never become bored


The Boels Family


With over 7,000 colleagues, 750 branches in 18 countries, the Boels family business is one of Europe's leaders in machine and tool hire.

Our values describe the way we work. Firstly, we are proactive. Together we get things done and go that extra mile. With our dedication, we deliver the best results. Secondly, we think and work as one company. We share our ideas and our ways of working. Are there problems? We solve them together Because together, we are one big orange family


The orange team in Manchester that you can be a part of consists of several enthusiastic colleagues in various fields.

This depot is conveniently located in Manchester City Centre and is not far from Piccadilly Station. Your working hours will be Monday to Friday, 0730hrs to 1700hrs.


Your Profile
- 'Good geographical knowledge of the Manchester area' 'An understanding that customer satisfaction is paramount'_: It's you, so you fit into our orange team in Manchester.

To also become the best at Boels as a Hire Controller, you have to:


  • Have valid proof of your right to work in the UK (Boels does not arrange relocation, work visas or provide visa sponsorship)Demonstrate proven experience within the plant hire industry
  • Have excellent customer service skills coupled with tactful communication
  • Display a friendly and courteous telephone manner.
  • Be a strong team player, and enjoy working in a team.
  • Be available to work fulltime hours

What Boels Offers


If you come to work with Boels Rental in Manchester as a Hire Controller, then you do that for a good reason.

We will value your skills and that is why you can expect from us:


  • A competitive annual salary ranging from £23,029 to £27,044 plus quarterly performance based bonuses. The salary range represents the low and high end of the salary range for this position. Actual salary offered will vary depending on factors including but not limited to location, relevant skills/experience, relevant qualifications and performance
  • 33 leave days of annual leave per year including official bank holidays.
  • At Boels, we recognise the benefits that contributing to the community can have on our mental strength. This is why we also offer all our employees one additional day of leave per year (separate to the annual leave allowance) to spend supporting their local community, getting involved with a local charity, or boosting their mental strength.
  • Enhanced Maternity & Paternity Pay
  • Boels Rental recognises that many of the skills that Armed Forces Reservists gain during their training are transferrable to the workplace. Therefore, we offer seven days extra paid leave for you to undertake official reservist activities (proof from MOD to be provided).
  • Boels Rental recognises and honours our employees with quarterly and annual awards.

Job Types:
Full-time, Permanent


Salary:
£23,029.00-£27,044.00 per year


Benefits:


  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Onsite parking
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Quarterly bonus

Application question(s):

  • Do you have experience of working in the plant/tool hire industry? ESSENTIAL
  • Please ensure that your CV clearly evidences this.

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

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