Meeting and Events Coordinator - Paddington, United Kingdom - Maxwell Richards

Maxwell Richards

Verified Company

Paddington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Meetings & Events Coordinator
Paddington based position
Full Time, Permanent Role
Office based position, hybrid working not available

Key Duties and Responsibilities

To manage and coordinate all Conferences and Events in the hotel group, from enquiry stage through to the handover to the operations team.
To ensure that all enquires are responded to in a professionally and timely manner.
To manage the Sales and Catering function in Opera, ensuring all events are entered correctly to produce a concise and accurate function sheet for each event.
To manage the billing and invoicing for all Events including final billing and any adjustments.
To ensure the daily revenue within the C&B department is captured and charged.
To manage the hotels Conference and Events diary to ensure smooth operation of events and to maximise revenue.
To monitor all enquiries, ensuring the client has received all the information requested and maintain an effective follow up system to secure business.
To conduct all prearrange and walkin showarounds
To maintain and enhance relationships with existing bookers and to develop relationships with new customers.
To liaise directly with suppliers to ensure all necessary equipment is ordered for all Events.
To maintain an effective filing system in the office.
To carry out post event follow up and aftersales telephone calls.
To complete daily, weekly, monthly and quarterly reports as per reporting schedule.
To carry out proactive telesales calls when necessary to ensure budgeted revenue is delivered for the department.
The above list is not exhaustive and can be changed to meet the demands of the business and ensure budgeted revenue is delivered.