Team Administrator - Plymouth, United Kingdom - Livewell Southwest

Livewell Southwest
Livewell Southwest
Verified Company
Plymouth, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To deliver an effective and competent level of administrative support and consistently deliver a client focussed service which promotes good customer service and effective working relationships.

To be responsible for providing daily administrative support in the Health Inclusion Pathway-Plymouth (HIPP) service area ensuring business priorities are met for example: maintaining records, minute taking, data inputting and reception duties.

Typing of confidential reports/letters which may be supplied via hard copy and/or dictation, (which may contain distressing information) as requested to meet service needs.

Working proactively to support team.

To produce informal and formal minutes as an accurate record of meetings, transcribing and distributing as directed. This includes mini-MDT and weekly MDT. Deal with all referrals/e-referrals directed to the team e.g. Refer to MDT, upload documents, accept/decline referrals, request any additional information from referrers etc.

Maintain accurate and timely electronic and hard copy information e.g. DQ errors, updated G drive information (ensuring ease of access/retrieval as appropriate) and in line with policies. Be proactive and contribute ideas for improvement in the way the service is delivered. Ensure that all office support services e.g.

post, scanning, filing, photo copying, are delivered in a timely manner.

Maximise the use of electronic systems to enable effective management of the service area such as Microsoft Office and patient record systems Able to work on own initiative, prioritising work within defined policies and procedures to set timescales.

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