Personal Lines Claims Handler - Middlesex, United Kingdom - Barker Munro

Barker Munro
Barker Munro
Verified Company
Middlesex, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Personal Lines Claims Handler

£25,000 - £30,000

Responsibilities of the Personal Lines Claims Handler:

  • Handle a wide variety of claims from many different clients, including home, motor, travel and personal accident
  • Handle claims from start to finish under delegated authority agreements and support the customer throughout the process
  • Gain an indepth understanding of the UK Insurance Industry and the Principles of Insurance
  • Work towards becoming a Claims Negotiator within a company that is recognised industrywide as having an excellent reputation for developing & nurturing staff
  • Learn to operate our Broking Systems (Acturis and Tristan)
  • Develop your customer service skills to build and manage key internal and external relationships
  • Work within a friendly and supportive team

Requirements for this role:

  • Home/ Personal claims handling experience
  • Effective, confident & considerate communication and an ability to adapt your communication style accordingly
  • Negotiation skills and decisionmaking confidence
  • Ability to work under pressure in a varied environment
  • Flexibility in your approach and a willingness to learn
  • Problem solving skills you must enjoy a challenge
  • Empathy and patience preferably with experience of dealing with vulnerable customers
  • IT confidence and, ideally, experience of using the Acturis broker system
  • Educated to a minimum A Level standard, with GCSE/ O Level passes in English Language and Maths
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