Training Support Agent - London, United Kingdom - The Health and Safety Group

The Health and Safety Group
The Health and Safety Group
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job description

Department:
Training Support Team


Role:
Training Support Agent


Location:
Chiswick, London


Employment Type:
Full time, Permanent


Starting Salary:
£24,000 - £26,000


Employed Benefits: 25 days holiday + Statutory holidays

This is a fantastic opportunity to join a successful company in the award winning Chiswick Business Park.

Our offices are located in 8 acres of beautiful tree lined grounds with a great variety restaurants, sports and club activities available.

The position comes with excellent benefits including private medical insurance, subsidised gym membership and 33 days holiday per year.


Duties:


  • Responding efficiently and accurately to customers, explaining, and offering solutions, striving for first contact resolution
  • Answering calls whilst working in a fastpaced environment
  • Be able to provide personalised customer service including handling and managing difficult situations
  • Taking payments
  • Support with the training administration process
  • Additional admin duties as and when requested by the Training Support Lead

Person Specification:


  • Excellent telephone manner and customer service skills
  • Previous office administration experience required
  • Previous sales experience (preferred)
  • Strong problem solving and organisational skills
  • Able to work with own initiative
  • Team Player

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£27,000.00 per year


Benefits:


  • Company pension
  • Gym membership
  • Private medical insurance

Schedule:

  • Monday to Friday

Education:


  • Diploma of Higher Education (required)

Experience:


  • Customer service: 3 years (required)
  • System administration: 2 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person


Reference ID:
Training Support Agent
More jobs from The Health and Safety Group
See all jobs of The Health and Safety Group