Receptionist - Banbury, United Kingdom - ADS Recruitment

ADS Recruitment
ADS Recruitment
Verified Company
Banbury, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Our clients a Top 100 Accountancy practice are seeking a Reception Administrator.

Purpose of the Role:

To continuously provide seamless client service. Being the face of the company, demonstrating values every day.

Interacting with clients and internal people in the most positive and enthusiastic way, be that in person or over the phone.

In addition, the role will provide administrative support to various areas of the business where required.


Main Responsibilities:


  • Receive and handle calls using Teams based software and call management systems.
  • Provide seamless front of house experience for visitors and our own people.
  • Preparation and ownership of meeting rooms ensuring an outstanding client experience.
  • Accurately process incoming and outgoing post, deliveries, Couriers and international mail.
  • Respond efficiently to administration requests from all areas of the business as and when required.
  • Support HR with confidential administration as and when required.
  • Ensure parking and external premises are fit for purpose and maintained in conjunction with the facilities team.
  • Support users with queries regarding electronic booking system
  • Support users with meeting room technology and set up
  • Overall ownership of client meeting areas and staff recreation room
  • Work with IT to manage electronic signing in and out technology
  • Maintain and order consumables for the business
  • Unlock premises ready for office opening
  • Ownership of document archiving process
  • Maintain basic first aider qualification
  • Support HR, Administration and Facilities as and when required

Experience Required:


Essential:
experience in a fast paced client facing professional environment


Desirable:
experience within a professional services firm


Critical Skills and Experience:


  • Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel and PowerPoint)
  • Understanding of in house systems such as CRM, accounts systems and HR systems.
  • Excellent telephone manner with good interpersonal and communication skills
  • Ability to work under pressure and prioritise work effective and efficiently
  • Accurate data inputting skills and eye for detail
  • Ability to use initiative in terms of decision making

Personal Qualities:


  • Strong presence
  • Excellent communication skills
  • Quickly builds rapport and trust
  • Highly confidential
  • Attention to detail
  • Resilient and energetic
  • Achiever and selfmotivated
  • Organised
  • Creative
  • Analytical quick thinker
In Return; A competitive basic salary with excellent benefits


Job Types:
Full-time, Permanent


Salary:
£22,000.00-£26,000.00 per year


Benefits:


  • Casual dress
  • Flexitime
  • Free or subsidised travel
  • Health & wellbeing programme
  • Life insurance
  • Private medical insurance
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Banbury: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location:
Hybrid remote in Banbury

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