Membership Documents Coordinator - Warwick, United Kingdom - Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing

Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Verified Company
Warwick, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Hamlin Knight is recruiting for a Membership Coordinator to join a rapidly expanding membership organisation based in Warwick.

JOB PURPOSE

MAIN DUTIES

  • To process membership upgrades:
  • To process membership renewals:
  • To maintain high quality membership records:
  • Check and approve Continuing Professional Development (CPD) submissions.
  • Provide excellent customer service to members and potential members:
  • Assist where necessary with the posting of renewal confirmation packs, welcome confirmation packs and reminder letters.
  • To maintain stock levels of welcome packs and general membership stationery
  • Assist where necessary with processing orders received via the online store, including requests for logos.
  • Undertake any other duties that may be requested by the Membership Team Leader or Membership Manager, such as reception cover.

SKILLS

  • Working knowledge of Microsoft office
  • Excellent Customer service skills
  • Excellent oral and written communication skills
  • Experience with customer relationship management (CRM) systems

EXPERIENCE

  • Level 2 in Business Administration or equivalent
  • GCSE in Maths & English or equivalent
  • Business administration experience
  • Membership body experience desirable
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