Senior Technical Consultant- Veovo - London, United Kingdom - Gentrack

Gentrack

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Veovo is a market leader in Airport Smart Technology. With a global footprint of customers and capabilities that cover Airport Operations, Revenue management and Passenger Flow. Some of the world's largest airports rely on Veovo.

Focused on driving airport performance, our solutions enable airports to handle more aircraft and more passengers, with less delays and less queues.

Our platforms are built on a modern tech stack, often delivered from the cloud as SaaS and leveraging intelligence to enable our customer to "go brilliantly".

At Veovo we strive to deliver predictable collaborative solutions that are the platform of great airports.

Our team deploys and supports Veovo solutions across a diverse range of Airports in either traditional waterfall or modern agile environments.

Performing a broad range of activity, you will enable a methodical approach to problem definition and resolution.

Primarily you will capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results.

To provide the best customer experience you will also be key in ongoing relationship building and the support of implemented Veovo solutions, providing thought leadership and enabling expert technical delivery across our team.

Our solutions are built in a range of modern technologies that you will utilise in your analysis, implementation and customer success responsibilities.

We are a tight-knit team and we will encourage you to be an active participant in all respects of our operation.

You will undertake specific Market, Product and Technology training to enable you to hit the ground running, and this process will be supported by your team and Manager on an ongoing basis.

As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.

You will be involved in:

Analyse customer or new product requirements and specification writing
Lead and enable the successful value outcomes of Veovo product implementations
Provide customer training
Programming of software modifications and development of deploymentspecific integration and configuration
Technical documentation of deployed solutions and user documentation
Provides key input and oversight of software and process Quality Assurance
Provide formal code review and guide our technical team to prescribed best practise
Provide 24 hour oncall problem resolution support (Rostered)

You will have:

- +6 years' experience in a similar role