Member Journey Adviser - London, United Kingdom - TPP Recruitment

TPP Recruitment

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are working with an independent professional body to recruit for a Member Journey Advisor. Working in the membership department you will be responsible for retaining all existing members by delivering excellent customer service.

About the role

The contract is 6-7 months and is full time 35 hours per week. This role offers great flexible working with two days a month in office.

The organisation also breeds a culture of development and individuals that have started in this post, have gone on to other opportunities within the organisation.

You will proactively contribute to the organisations operational planning, identifying synergies and opportunities for sharing knowledge and best practice.

To be considered you will have the following skills, knowledge, and experiences

Strong professional pride, committed to helping customers and delivering an excellent service
Used to working in a routine environment
Confident working knowledge of MS Office (Word, Outlook, and Excel) and databases
Customer services experience in a business context (ideally in a membership/customer service environment)
Experience using a CRM/ EMS database

If this sounds like the role for you then we would be keen to hear from you.

We are reviewing CVs as and when we are receiving them so if you are keen to apply, then please do so today.