Customer Service Advisor - Warrington, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
Warrington, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
The purpose of the this customer service role is to provide a first-level response to a vast customer base for a seamless experience and provide support to the UK team


Client Details
We are proud to announce that we are currently partnering with an extremely popular global brand. Our client reaches customers of all ages with an excellent end to end service of goods.


Description

Daily responsibilities within this role, will be:

  • Processing and taking orders inline with monthly cut-off dates
  • Processing cancellation inline with company policy
  • Soft skills phone etiquette and professional manner
  • Escalate customer inquiries and complaints outside your remit
  • Building ongoing relationships with a small portfolio with returning customers

Profile

Job Offer
In addition to an employer benefit package, this role offers a, permanent role. Hybrid working, 3 days on-site and 2 days working from home.

As an equal opportunity employer, our client also adopts a culture in which every employee feels respected and welcomeand they also, a supporter of diversity and inclusion.

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