Corporate Receptionist - Glasgow, United Kingdom - Mitie

Mitie
Mitie
Verified Company
Glasgow, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Hours:
Wednesday and Sunday Only, 8am - 5pm (16 hours)

Salary:
£9,068

Role Overview


As a corporate receptionist your primary role will be to make an excellent first impression by demonstrating a high level of customer care, professionalism, and engagement to all staff and visitors of the building in which you are located.

You will be required to perform reception, administration, and telephone / switchboard duties efficiently and effectively and will be responsible for creating a positive reception experience.


Main Duties

  • Meet and greet visitors / staff / contractors in a warm, friendly, and courteous manner
  • Assist with queries knowledgeably and professionally, escalating where appropriate
  • Issue visitor / contractor passes and announce visitors to their host
  • Manage the access control system and authorise temporary staff passes when required
  • Operate the switchboard / telephones within SLA timelines
  • Answer, screen, and forward calls, taking messages when appropriate
  • Maintain a tidy reception area and provide an efficient service
  • Maintain stock levels of stationery and order supplies as required
  • Carry out administrative tasks (photocopying, printing, booking taxis etc.)
  • Adhere to site safety and security procedures
  • Represent the business with a positive attitude and professional appearance

Role Requirements

  • Friendly, approachable, and professional
  • Prompt, reliable and efficient
  • Prioritise own workload
  • Work to deadlines


  • IT literate

  • Outlook / Microsoft Office
  • Excellent communication skills verbal / written / telephone
  • Excellent customer service skills
  • Take ownership of and pride in the reception area
  • Take a leading role in your personal development
  • Work in a flexible manner toward the changes / needs of the business
  • Adjust quickly to new procedures and situations
  • Understanding of corporate working environment
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