Customer Service - Maidenhead, United Kingdom - Page Personnel - UK

Page Personnel - UK
Page Personnel - UK
Verified Company
Maidenhead, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
A market leading international business

  • A great company to develop your career

About Our Client:


Customer Service / Sales Order Processor - Maidenhead Market leading truly international business with an excellent record of looking after employees. This business have a great team environment with a welcoming and inclusive environment. They are based close to public transport and have modern offices.


Customer Service / Sales Order Processor - Maidenhead

  • Daily processing of orders in SAP to ensure all orders processed promptly
  • Processing of sales orders in a timely manner
  • Liaise with customers, company sales representatives, production and warehouse to ensure delivery deadlines are met
  • Ensure all customer queries are handed quickly and efficiently in a professional manner
  • Ensure all sales orders are captured and loaded correctly
  • Follow up on queries if the information does not match
  • Where required, place purchase orders with suppliers
  • Communicate with the Technical Department to manage any customer complaint enquiries
  • Checking pick notes against sales orders on a daily basis
  • Follow through any discrepancies where appropriate to the Supervisor
  • Undertake general administrative duties and any other business as deemed appropriate for the level of the role

The Successful Applicant:


Customer Service / Sales Order Processor - Maidenhead
Ideally you will have worked in a Pharmaceutical or Health-care environment

  • Extensive B2B Customer Service experience
  • Experience of dealing with order to receipt of product process
  • Detail orientated.
  • Knowledge of SAP is very advantageous
  • Dealing with pricing and billing queries
  • Ensuring correct entry on sales orders
  • Matching against bespoke client price lists
  • Supporting the sales team
  • Proficient PC skills particularly in excel.
  • Strong team player with excellent communication skills
  • Creative forward thinking individual with a bias toward the customer.
  • Proactive with the ability to identify issues and see through to resolution.
  • Confidence to challenge information and then prioritise.
  • Good levels of numeracy.

What's on Offer:


Customer Service / Sales Order Processor - Maidenhead
circa £32,000 - £37,000 + good benefits dependant upon experience

  • Contact
  • Mark Norrish
  • Quote job ref
  • JN
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