Customer Support Assistant - Doncaster, United Kingdom - JS Recruitment
Description
CUSTOMER SUPPORT ASSISTANT - GENUINE CAREER PROGRESSION OPPORTUNITIES
Our client a progressive organisation is looking to recruit an Customer Support Assistant to join their established team in Doncaster.
The purpose of the role is to act as the main point of contact for customers providing them with advice, collecting data and completing operational administration.
In return the company are offering genuine career progression and development opportunities, pension scheme, discounted gym membership and generous holiday entitlement.
CUSTOMER SUPPORT ASSISTANT - ROLE PROFILE
- Act as the main point of contact for customers
- Develop and maintain strong relationships with customers to ensure repeat business
- Ensure correct data is collected
- Collate and complete operational documentation and administration
- Promote the company's services
- Resolve any customer queries and complaints
- Adhere to all internal and regulatory processes
- Work as a team to achieve KPIs and customer service targets
CUSTOMER SUPPORT ASSISTANT - PERSON SPECIFICATION
- Experience in administration
- Strong customer service skills
- Excellent communication skills written and verbal
- Professional telephone manner
- Highly organised with ability to meet deadlines
- Outstanding accuracy and attention to detail
- Ability to work under pressure
- Awareness of confidentiality and data protection issues
- Computer literate, including Microsoft Office (Word, Excel, PowerPoint, Outlook)
JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you.
We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.
JS Recruitment is committed to promoting equality of opportunity for all.Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Job Types:
Full-time, Permanent
Salary:
£21,000.00-£21,600.00 per hour
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Doncaster,
South Yorkshire:
reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location:
One location
Reference ID: 1444
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