External Guest Services Night Host - Greenhithe, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

Greenhithe, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
/AS/10-02/798/22

Job Title:
External Guest Services Night Host

Location:
Greenhithe - _Applicants must have the right to work in the UK_

Pay Rate:
£9.98

Contract:
Permanent

Hours per week:
Variable shift rota - 42 hours per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Job Overview

We are currently recruiting forExternal Guest Services Night Host to join our passionate and driven team based at our client's site in Greenhithe.

Benefits

Access to Wagestream a financial wellbeing tool
Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Atalian Servest Superstar Awards

Key Responsibilities:

Maintain a friendly, helpful, courteous and professional manner with all guests, clients, and management at all times
Deliver and maintain a high standard of grounds / car park care and cleaning services
To manage traffic within the car park / external areas during busy periods
To assist in the removal of pallets, cages and other removable items from site
Clean, replenish and monitor the external areas of the centre as assigned by a Team Leader
Periodically deep clean areas of the external areas of the centre as assigned by a Team Leader
To programme excess charges and ensure that these are accurately logged and accountable for audit purposes
Attend to reactive jobs logged in the helpdesk, and communicated to you via radio devices or PDA's
Participate in ensuring that the centre is a safe and nonthreatening environment for all guests
Provide a polite, effective and consistent service to all guests across the entire range of services provided at the centre
Communicate relevant information to guests on a regular basis
Comply with health and safety at work requirements, Fire Regulations, COSHH Regulations and safe working practices
Assist in ensuring that Health & Safety is not compromised at any time by reporting accidents, near misses, unsafe working environment(s) or unsafe behaviour to your team leader / Manager / or control
Participate in complying with Environmental Procedures and Sustainability, and Biodiversity
Comply with the centre Emergency Procedures

About You:

Knowledge, Experience & Personal Skills

Essential

Desirable

Knowledge:

Relevant Job experience, preferably in an External retail environment

Knowledge:

Good working knowledge of Traffic management
Have had health and safety training and understand the principles

Experience:

- following processes and being able to work with own initiative for periods of time

Personal Skills:

Empathy to Guests
Excellent communicator
Good team worker
Strong customer service ethic
To be flexible in working approach
Must have sound interpersonal skills and pay attention to detail
Good command of English Language
Must have a valid UK Driving License

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.