Agent - Glasgow, United Kingdom - Bill Gosling Outsourcing

Bill Gosling Outsourcing

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started

Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner.

Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately.

Help customers with complaints and questions, give customers information about products and services
Ensure to deliver BGO and client metrics and expectations on a regular basis.
Ensure customer satisfaction and provide professional customer support
Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
Champion company core values and other company programs
Other duties as assigned

Education

North America
Minimum High School Diploma or equivalent is required_

Philippines

Minimum of 2 years postsecondary or equivalent is required_

Costa Rica

No Minimum requirement_

United Kingdom

No Minimum requirement_

Trinidad & Tobago

Minimum 3 CSEC passes_
English is compulsory in all locations_
Experience
Previous experience in an Agent/Customer Service Representative is preferred but not required_
Certificates/Licenses
There are no personal certification or licensing requirements for this job._