Haringey Homeless Health Inclusion Team - London, United Kingdom - Haringey GP Federation

Haringey GP Federation

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Haringey Homeless Health Inclusion Team (HHHIT) Care Navigator

Role Summary:

The Care Navigator will support patients experiencing homelessness to engage with health and social care services and to reconnect them with primary care.

Patients in our service have multiple needs crossing various agencies:
drugs and alcohol, mental health, social services, housing support, and primary care.

Therefore, the role involves working across several sectors to help patients navigate the complex health and social care systems, overcoming access barriers.

You will work within a multi-disciplinary team and allied agencies to provide individual holistic assessments, while signposting and referring patients to appropriate services and activities that may help to promote their health, wellbeing, and independence.

Therefore, it is imperative that trauma-informed care is provided, which includes understanding, recognising, and responding to the effects of all types of traumas.

Effective care navigation is crucial to delivering coordinated, patient-centred care and supporting patients in accessing healthcare appropriately.

You will be working to deliver the key objectives of the service: supporting and strengthening access to General Practice for patients experiencing homelessness in
Haringey.

Our vision is to have a sustained, positive impact on the health and wellbeing of the homeless population in Haringey and this is an amazing and exciting opportunity for a motivated, organised, and enthusiastic individual who would like to gain experience in an innovative team.

Haringey GP Federation
Haringey GP Federation previously known as Federated4Health is the pan-Haringey
Federation of Haringey GP practices

Our vision is:
"To develop a happier and healthier

Haringey through strong and innovative General Practice".

We provide a range of services in Haringey including those which are best delivered by

Primary Care at scale; integrated services, working with partners in our local borough partnership; and support services including back-office support, workforce and training and some shared staffing clinical teams.

We also currently manage two local GP practices and lead Haringey Training hub.

We are a relatively young organisation which has grown quickly both in scope and reputation.

We are committed to providing high quality care and pride ourselves on being innovative and able to mobilise projects quickly.

We are a friendly team that works together and supports each other to provide excellent services in Haringey.

1

Accountable to:
HHHIT Service Manager

Line Manager:
Lead Outreach Nurse for the HHHIT Service

Hours of work:
Full time (37.5 hrs)

Remuneration:
£26,500

Contract length:
Permanent

Main Location:
Wood Green, Mulberry Junction, and variable work throughout

Haringey.

Main Duties and Responsibilities (Administrator):

Overview

Provide support for the development and delivery of the Federation's Haringey

Homeless Health Inclusion Team as a service: o GP Registration o Patient engagement o MDT Meetings o Outreach Service o Educational Activities of the service o Monitoring and Evaluation of the service o Referring/signposting to appropriate services o Pro-actively monitor caseload to identify outstanding Key Performance

Indicators (KPIs) to facilitate timely discharge of patients.

1. Administration Responsibilities

To keep accurate and uptodate records of contacts with patients (including the use of EMIS)
To provide administrative support for meetings within the service, including the preparation of meeting agendas, room booking, calling for papers, minute taking, action tracking, and updating risk registers.
To be responsible for maintaining systems of storage and the retrieval of information, ensuring that information is accessible to other members of the team.
To ensure that the day to day running of the HHHIT service is smooth, including the maintenance and ordering of equipment and supplies.
To maintain and update the GP registration database to an accurate level.
To manage the patient list for the HHHIT MDT meeting, accepting, and removing patients from the register.
To assist the Lead Outreach Nurse on their outreach clinics and to follow up with patients where necessary.
To maintain and update the referrals tracker workbook.

Main Duties and Responsibilities (Care Navigator):

2. Care Navigator Responsibilities

To register patients to GP Practices, reengaging them with primary care and what it offers.
To minute the MDT and associated meetings, while communicating a patient's needs and surrounding circumstances.
To perform holistic health checks alongside the Lead Outreach Nurse on outreach clinics, identifying the patient's wider needs and supporting them with accessing the right services.
To actively research appropriate services to develop a database/network for health, social and voluntary sect