Customer Service Administrator - London, United Kingdom - Excel Recruitment
Description
A professional membership body based in central London is looking to recruit a Customer Service Administrator to provide wide-ranging support to its Qualifications and Membership departments.
Key Responsibilities of the Customer Service Administrator:
- Manage end to end administrative processes associated with membership.
- Updating and maintaining accurate membership records.
- Assist with activities surrounding accreditation of members, including validation of qualifications.
- Identify inconsistencies in membership data and report them along with recommendations for improvement.
Skills, Qualifications and Experience:
- Educated to degree level or with equivalent experience.
- Highly proficient in all MS Office programmes.
- Strong written and verbal communication skills.
- Previous administration and customer service experience.
- Good organisational skills, with the ability to prioritise a demanding workload.
Salary and Details:
- c£22,500 per annum.
- Fulltime, 1year fixedterm contract.
- Hybridworking, with the ability to work up to 2 days/week from home.
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