Information Co-ordinator - Manchester, United Kingdom - Network Rail

Network Rail

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Information Co-ordinator x 2

Location:

Manchester, GB

Department Name:

North West & Central Region

About Network Rail:

We're proud to be recognised by Glassdoor as one of the Top 50 Best Places to Work in 2021.
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Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. We do work that matters to millions. And we do it in millions of different ways.

This is an exciting time to join Network Rail. We're passionate about great service and commit to our service equation vision by "putting passengers first". Performance, safety and getting the fundamental basics right, is something we strive for as well as asking ourselves - what can we do to put our passengers and freight users at the centre of everything we do?

You will be part of the NW&C Region which consist of three routes:

North West Route, covering Manchester, Liverpool, Lancashire and Cumbria.
Central Route, covering the West Midlands and Chiltern areas.
West Coast South Route, covering the south of Crewe to London Euston.

There is also a Regional Team which supports Regional Major Programmes & Professional services.

To find out more about us -
Take a look here
For us, '
Diversity' means recognising differences between people while valuing the contribution they make. '
Inclusion' means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.

Brief Description:

Every day will be different, but you can expect to be involved in the following activities:

To act as the focal point within the Control for the provision of timely and relevant information about the network for internal / external parties and customers.

Continuously maintain and update relevant information systems.

About the role (External):

Disseminate accurate, concise and timely information on the OIS screens, in accordance with Network Rail company standards and statutory requirements, to passengers, Train Operator staff, Network Rail staff and other railway Group members, relating to incidents.
Input into a daily log of all notable actions, using the available systems in accordance with the relevant company standards and instructions.
Work closely with the Route Control Manager in the management of information flows within / out with the control organisation.
Produce reports and supporting data to agreed specifications and co-ordinate the provision of other necessary Control information to defined timescales.
Assist the Incident Controller (Lead Operations Controller) in creating the "prioritised plan" in line with the PIDD ACOP requirements.
Assist the Train Running Controller in the production & dissemination of an amended train plan during disruptive events.
Support the Control Team during manning of Gold Command in the collation of minutes and discussions held during incidents, and also during normal incident management conference calls.

In order to be successful in this role, we would like you to have/to be:

Good Communicator
Good geographical knowledge of applicable Route
Knowledge and demonstrable experience of control procedures and instructions
Demonstrable skill in the use of Microsoft Office package and Control specific software e.g TRUST, CCIL, TRUST DA, Tyrell or other communications system
Knowledge of Train Operating Companies within the route
Good team working skills and ability to make objective decisions
Able to influence others and work under pressure

We would also like but it isn't crucial to have/to be:

Appreciation of signalling, p'way and electrification disciplines
Geographical knowledge of adjoining Routes
Understanding of commercial/ business picture within Network Rail and TOC's

Want to find out about what fantastic benefits we offer? Find out here

Network Rail adheres to a
structured pay framework, any salary offered will be within the pay range advertised.

Salary:
Band 5B

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision

We will endeavour to offer a diverse interview panel wherever possible.