Business Support Officer - Kettering, United Kingdom - North Northamptonshire Council

North Northamptonshire Council

Verified Company

Kettering, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

About the role

PLEASE NOTE THIS IS A PART TIME ROLE
Our Business Support Officers are very important to us. They perform crucial duties to support the teams they work for.

This is an exciting opportunity to join the Hospital Adult Social Care Team as a
PART TIME Business Support Officer.

You will be required to carry out specific administration tasks, in order to support the professionals in a busy team.

This role is for
18.5 hours a week (Monday to Friday), working 3.75 hours each day apart from on Friday which will be 3.5 hours.

The start time can be negotiable between 09.00AM and 10.30AM.

We have good training opportunities and you will be working within a supportive and friendly team.

The salary for this role is
£22,577 pro rata

About the Team

The Hospital Adult Social Care Team is a vibrant and fast paced team, providing social care support to all North Northants residents who need an assisted discharge from hospital.

We take referrals for North Northamptonshire residents from all hospitals, but predominantly from Kettering General Hospital (KGH) Northampton General Hospital (NGH) and the Medical Rehabilitation hospitals run by Northamptonshire Healthcare Foundation Trust (NHFT).

In line with current national guidance, we operate a Discharge To Assess (DTA) process which requires us to carry out timely assessments for those people discharged to DTA beds in care homes in the North of the County and for people discharged to their own homes with DTA packages of care or to the two Specialist Care Centres (SCC's) in the North of the County.

The position is based at Kettering General Hospital (although the expectation would be that you are flexible across all the sites we cover in North Northamptonshire if required)

What will you be doing?

The main duties of the role are supporting the Team and SBSO to keep crucial spreadsheets and data bases accurate and up to date (this function is crucial to the smooth running of the Team and supporting with timely discharges).

Additionally, you'll be answering the phone along with other administrative tasks to help with the running of the busy Hospital Social Care Team.

Support will be given on all aspects of the role from both team members and the SBSO within the Team.

About you
Applicants will be able to demonstrate good communication skills and be confident on the telephone.

You will ideally have a good level of IT skills with a sound knowledge of Word, Outlook, Teams, and Excel and have a good attention to detail.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country.

Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.

We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete._

Our benefits

We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.