Floating Support Caseworker - Hammersmith, United Kingdom - Hestia

Hestia
Hestia
Verified Company
Hammersmith, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Floating Support Case Worker - Complex Needs


Reporting to:
Team Leader


Contract:
Permanent, Full-time


Closing Date:14th March 2023


Interview Date: 20th March 2023


About the Service/Department

This service is the largest generic support service within the borough where support and assistance is given vulnerable adults living in the community.

All your new clients will have been recently accepted via referral to the council into our service.

The Housing Support & Inclusion Service operates whereby a team of staff provide complex casework to the individual both in their homes and the community.


Our programme of support includes a period of intense support on a 1-2-1 basis and also offers an ongoing drop-in service in the community that involves casework and key work and also group wellbeing and recovery sessions.


About the role
You will empower a caseload of clients with a range of complex health and support needs and their carers to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this, under the direction of the Team Leader

Some other main responsibilities of the role include:

  • To attend weekly drop-in surgeries and wellbeing and recovery sessions as part of the contract and to participate in facilitating such sessions on occasions
  • Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc
  • Develop coproduced group activities, peer support networks and other communitybased approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities
  • Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures
  • Participate in the core work of the service, providing support to colleagues, carrying out tasks allocated by the service manager and using initiative to identify and deal with additional tasks as they arise
  • Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained

About you

  • Ability to deliver high quality floating, outreach or accommodationbased support services to people with a range of needs and risks
  • Good knowledge of welfare benefits and housing options and legislation related to statutory duty
  • Knowledge of health and safety relevant to role as a Floating Support Worker and working in Service Users' homes
  • Ability to work with people with a range of different support needs, aspirations for their future and associated risks
  • An ability to undertake clientfocused key working, support planning and risk assessments to maximise Service Users' independence around a range of areas
  • Good understanding of the range of issues, diagnoses and treatment relevant to the client group including mental health and substance misuse.
  • Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice and control
  • Ability to liaise with external professionals to inform and develop Service Users' support package
  • Willingness to actively engage in undertaking relevant personal development and training
  • Ability to travel across Hammersmith and Fulham to client's homes providing key work and attend weekly dropin surgeries and wellbeing sessions organised and led by the service
  • Previous experience of using computerbased systems to accurately record work and client details
  • Knowledge and understanding of safeguarding issues and ability to address them

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers
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Holiday allowance of 25days /195 hours per annum plus 8days /62.4 hours public holidays (pro rata)

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Company Pension:

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Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9-month induction providing an understanding of The Hestia Approach and all Hestia's practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
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Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
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Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
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Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle t
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