Security Officer - London, United Kingdom - Mitie

Mitie

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Main duties

The responsibilities of the Security Officer are:

Operations

Will be standing behind the barriers visually verifying the authorised identity of staffs as they come into the office.

- whilst on post will remain vigilant and present a welcoming atmosphere to staffs and visitors entering Citi buildings (meet and greet role)

Is to have a comprehensive working knowledge of assignment instructions complete with all current amendments and temporary additions.
Is to be thoroughly conversant with telephone, alarm, IT systems, fire fighting, CCTV and any other systems or equipment used in the course of their duties.
Will ensure that proper entry is made in the Note Book when he/she is going on break and back from break.
Is to detect and prevent any occurrences that may lead to loss by fire, flood, plant failure, theft, vandalism or any other form of crime.
The reporting line of the Security Officer is direct to the
Duty Shift Manager and will remain so for the foreseeable future.
Can assist the
Duty Shift Manager during emergency at which time; their role will be as directed by the
Duty Shift Manager
Is to detect and prevent situations that may lead to accident or personal injury and to ensure that any such situation is promptly reported.
Is to present a suitable image to uphold the Clients prestige and the reputation of Mitie Security Limited by dealing professionally with people at all times.
Respond to requests for assistance.
The Security Officer will not leave his/her post without proper relief and should only be during designated breaks or when responding to an emergency.

Fire and Emergencies

Understand and be able to carry out the role required in emergency situations as directed by the Citi.
Assist in dealing with all first aid incident within the building

Health and Safety

Record and report to
Duty Shift Manager all faults, health and safety hazards and unsafe working practices in the fire control room and within the building.
Enforce health and safety procedures.

Administration

Person Specification

Competencies:

Previous experience of operating at Security Officer level (diserable only)
Good demonstrable previous costumer care experience preferable
Excellent communication skills (both written and verbal)
Effective decision making
Strong people management and leadership skills
Effective time management & organisational skills
Good working knowledge of security and fire systems
Ability to use all Microsoft products and be able to create spreadsheets and managing data
Previous experience of conducting audits and preparing client reports
Excellent knowledge of GDPR and the use of personal data

Health and Safety responsibilities

Follow Group and company policies and procedures at all times;
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
Use all work equipment and personal PPE properly and in accordance with training received;
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
Promote the health and safety of staff in accordance with the H&S policy; including Livesafe and QHSE guidance
Ensure accidents are reported promptly and investigated in accordance with company procedures
Identification and reporting of, Health & Safety issues, or contraventions
Updating all risk assessments when required
Recording/reporting all maintenance faults, complaints, queries to the correct department.
Record and report all faults, health and safety hazards and unsafe working practices within your area of responsibility.
Carry out safety inspection before start and end of duty

7-YEAR VETTING CLEARANCE REQUIRED.