1st Line Support - London, United Kingdom - Conex Europe

Conex Europe
Conex Europe
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

IT Service Desk Analyst - First Line Support - London City - International Law Firm

Salary - 28/34k depending on Experience + on call allowance (£350 1 in 7 weeks for 4.00pm to midnight shift Mon - Fri

from home and for being on-call that weekend + £30 per ticket at the weekend).


Working pattern: 7 hours per day to commence not earlier than 8.00am and finish no later than 6.00pm.
4.00pm - 12 midnight + weekend on-call shift 1 week in 7. (work from home)

Hybrid working 50%:
Week in the office + week WFH


Experience from Microsoft environment required

  • Excellent troubleshooting skills, with demonstrable general knowledge of hardware, such as laptops, and mobiles.
  • A minimum of six months'
    IT help desk support experience within a professional services ideally legal organisation, although will consider banking, Insurance or an MSP..
  • Experience of core Microsoft Office 2016 products
  • Word, Excel, PowerPoint and Outlook.
  • General understanding of legal software advantageous.
  • Audio/Video conference knowledge desirable.

  • ITIL Foundation qualification desirable.
Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy


Additional Information:


Location:
City of London


Industry:

IT

Salary:
£ £34000 per annum + + On call Allowance


Position Type:
Permanent


Ref:
service desk 1st Lon


Contact Information:

Andy Evenden
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