Application Support Engineer - Nottingham, United Kingdom - Talk Staff

Talk Staff

Verified Company

Nottingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a motivated and experienced Application Support Engineer, who is looking for a varied role in Nottingham?

If so, we have a role that may be perfect for you.

To be considered for the role, you'll require the following essentials:

Ideally have excellent understanding of ITIL service management processes
Strong sense of ownership and ability to follow tasks through to completion
Ability to effectively engage with third party suppliers, with experience of allocating work to suppliers and working with suppliers to resolve issues.
Ability to communicate technical information in a clear and understandable manner to nontechnical stakeholders

Within this position, you'll also be:

Managing staff Application queries using the IT ticketing system and ensuring comprehensive database of queries and resolutions is kept up to date and made available across the team via a knowledge base
Producing, maintaining, and updating technical documents and procedures
Participate in disaster recovery activities as required.

**Salary & Working Hours
Salary is £38,000 - £42,000

Working hours are full time

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an employment agency in relation to this vacancy.