Business Management Lead, Technical Services - London, United Kingdom - LSEG (London Stock Exchange Group)

Tom O´Connor

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Tom O´Connor

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Description
Business Management Lead, Technical Services


The Business Operations Manager will support Head of Technical Services, D&A in managing the operating rhythm for activities within the group, and crafts operationalization of processes to improve efficiency and visibility.

They are also responsible for engaging with broader collaborators and setting up operating mechanisms that allow for clear communication, information flow and teamwork across the wider organisation.


Responsibilities:


  • Improve the efficiency and effectiveness of the group by providing useful insights.
  • Coordinate the implementation of change programs. Lead, empower, mentor and develop project team members. Represents regions to global functions or vice versa. Contribute to business planning.
  • Facilitate close ties between Technical Services and Business Management groups and stakeholders in the broader LSEG business through the operating rhythm, reporting and planning activities.
  • Overall responsibility for preparation, delivery and presentation of key monthly dashboards and Management Information across the group assigned
  • Serve as the first point of contact for any business operations issues for the group assigned
  • Support related Programme Delivery and Programme Management processes to build and maintain visibility of the status and health of the portfolio
  • Contribute to driving efficiencies and effectiveness in the overall Business Operations processes

Experience & Knowledge Required:

  • Experience of managing business performance, ideally in Agile organisations
  • Experience of using various frameworks to implement e.g. Six Sigma, Balanced Scorecard etc
  • A track record of working with Excel and tools such as Microsoft Power BI and Dynamics to interpret reports, dashboards and produce visualisations.
  • Strong analytical, problem solving, collaboration and technical skills.
  • Ability to write financial reports and communicate summary information in a compelling way using a variety of formats


At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities.

Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries.

However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.

You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.

Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer.

This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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