2nd Line Support Engineer - Hampshire, United Kingdom - ITECCO

ITECCO

Verified Company

Hampshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

?INTERVIEWING THIS WEEK, DON'T MISS OUT?

Role: 2nd Line Support Engineer

Location:
Southampton, Hampshire (Hybrid)

Salary:
up to £35,000 DOE

Don't miss out

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Do you have a passion for delivering high-end customer service? This is the perfect role for you
My favourite client is welcoming a
2nd Line Support Engineerto join their team on a permanent basis

You'll gain hands-on experience being heavily involved in project work, providing 2nd Line Support to clients and customers, and gain exposure and training on 3rd Line tickets for you to grow and develop into the best IT Engineer you can be.

You'll be based in the Southampton office (hybrid) providing 2nd Line Support and will have the following skill set:

Azure
extensive
Networking knowledge intermediate
Citrix knowledge
Excellent Customer Service and ability to problem solve
Active Directory permissions, users, groups
Windows Server 2003+
ITIL environment (desirable)
ServiceNow / an equivalent ticketing system
Problemsolving skills

Let's not forget the vital incredible benefits of this
2nd Line Support Engineerrole
28 days holiday, rising to 30 after 5 years.
Employee Assistance Programme.
Cycle to work scheme.
A bonus when they hit their profit target
Season ticket loan.
Many, many social events and exercise classes
Pension scheme, enhanced family policies, and mental health and well-being.
Life Assurance and private medical insurance.
Study sponsorship and internal training to progress in your career.

This role would suit somebody within the following position:
IT Helpdesk, IT Support, IT Support Analyst, 2nd Line Support, Desktop Support, IT Support Technician, IT Support Engineer, Second Line Support, IT Helpdesk Analyst, _