Housing Options Advisor - Morden, United Kingdom - Row london construction
Description
1.
MAIN PURPOSE
- To interview and assess homeless people
- To prevent homelessness by promoting housing options
- To determine whether applicants are owed a statutory duty under the 1996 Housing Act, Part 7 as amended
- To advise those who are threatened with homelessness in order to prevent homelessness
- To assess the entitlements of single nonpriority homeless people and give them statutory advice and assistance
- To participate in and help develop outreach work, such as advice surgeries
- To provide advice to private sector tenants
2.
MAIN DUTIES AND RESPONSIBILITIES
Prevention Functions
- To interview customers, to assess whether homelessness can be prevented in any way
- To assess whether those who are threatened with homelessness qualify for private sector options, based on the likelihood of their meeting the criteria for the full housing duty under the Housing Act Part 7 as amended
- To explain housing options clearly and lawfully to qualifying customers and to promote the idea, to interest as many customers as possible
- To negotiate with applicants and explain the benefits of taking up housing options in a positive way
- To complete interview notes and forms correctly
- To administer a case load of options cases and ensure they are progressed efficiently
- To interview applicants and take detailed statements concerning their eligibility, priority need, homelessness, intentional homelessness and local connection
1.
Knowledge
- To have a knowledge of relevant current legislation and case law, including the Protection from Eviction Act 1977, the Housing Acts of 1985, 1988, 1996 and 2004
2.
Skills
- Excellent communication skills, including under the Housing Act 1996, Part 7 to write and speak to landlords and to explain matters to customers
- Ability to negotiate with householders
3.
Experience/Training
- Experience of interviewing the public in a housing advice, homelessness or related field
Job Types:
Full-time, Temp to perm
Contract length: 8 months
Salary:
From £20.77 per hour
Benefits:
- Company car
- Company pension
- Work from home
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Morden, SM4 5DX: reliably commute or plan to relocate before starting work (required)
Experience:
- Housing Options Advisor (required)
- Homelessness 5 years (required)
Work Location:
Hybrid remote in Morden, SM4 5DX
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