Customer Service Coordinator - Astley, United Kingdom - Linda Taylors Ltd

Linda Taylors Ltd

Verified Company

Astley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client a established, successful and professional company are looking to recruit a Customer Service Coordinator based in Astley, M29.

They are looking to recruit a Customer Service Coordinator to join their team on a
12 month contract.

The main purpose of this role will be to provide excellent customer service by answering telephone calls and responding to queries from customers in a polite and timely manner and to promote the services of the company.

An administrative function will also be required.

The key responsibilities of this Customer Service Coordinator role will include:

Delivering exceptional Customer service when responding to customers
Responding to customer queries in a timely and professional manner
Ensuring customer engagement is prioritised and issues affecting service standards are passed onto other departments
Processing new contracts generated by the Sales Team and Broker Customers
Processing permanent schedule changes and additional service requests
Providing timely updates to Customer regarding new service implementations
Providing an admin support function to the Sales team
Any other administrative duties as deemed necessary
Previous relevant customer service experience
Effective written and verbal communication skills
Have strong administration skills
Be a good team player with an organised approach to work
Able to work using their own initiative
Previous experience using a CRM system is highly desirable
Commercial awareness in a Service Industry environment would be advantageous

If you have the skills, experience and attributes listed above, we would love to hear from you.

In return the company offering an attractive starting salary of around £24,900 per annum and the chance to work with a progressive, professional company.

The hours of work are 8.00am - 5.00pm Monday - Friday. There is an option to work on Saturdays on a rota basis for overtime.

If you have all the skills and attributes listed above and able to commit to a 12 month contract, then please APPLY TODAY

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
£24,900.00 per year

Benefits: