Senior Service Administrator Cmht - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Senior Service Administrator will be part of an administrative team, responsible for providing comprehensive administrative service/support to the multi-disciplinary clinical team and Team Leader, and work closely with the Business Manager to ensure administrative processes are operating effectively and efficiently to required standards.

The post holder must be efficient, organised, flexible and proactive with an eye for detail. Be able to balance work demands and be responsive to the changing needs of the service.

The role requires excellent communication and organisational skills and the ability to engage and develop collaborative working relationships with colleagues and external agencies.

To provide professional and comprehensive administrative support to the multi-disciplinary team.
To format/type up clinical letters.
Diary management for Consultants and care co-odinators/booking appointments.
Minute taking for meetings as required.
To provide general admin support to the service.
Support reception when needed and cover the receptionist during annual leave/absences.
To complete data protection requests.
To support in Health and Safety of the building.
Assist with Eroster and Eprocurement.

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol.

We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services.

Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care.

You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field.

SLaM delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels.

In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.

To provide professional and comprehensive administrative support to the multi-disciplinary team with regards the processing of clinical documentation, managing queries and data entry to the patient databases using ePJS. Tasks include diary management for doctors, typing, preparing and formatting of correspondence and reports, photocopying, scanning, booking of interpreters, covering reception/switchboard (when required) and dealing with post. Screening and re-routing calls appropriate to request, taking clear & concise messages and dealing with general enquiries.
To ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales, managing multiple tasks within the working day, whilst maintaining quality standards.
Assist with the co-ordination of the day-to-day admin support for the service and development of administrative processes.

5.

Data Quality and Key Performance Indicators:

Support the collection and updating of service specific information and activity to ensure required Key Performance indicators (KPI) are updated and accurate at all times.

Assist the service with monitoring, updating and reporting any other service related activity data as required.

Diary management

- arranging appointments for doctors and care co-ordinators using Outlook calendar and liaising with colleagues and outside agencies.

7.

Meetings:
To arrange and attend service meetings. Produce clear and concise minutes and ensure minutes are distributed in a timely manner.

8.

Finance and Eprocurement:
Process petty cash and mental health fund, ensuring all expenditure is authorised.

Assist with the ordering of stationery and clinical supplies and be responsible for the following up of orders to ensure delivery and correct receipt of stock, as required.

9.

Eroster:

Assist with the inputting of staff leave and absences on Eroster, and prepare for end of month finalization for Payroll.

10.

Environment:
To support the maintenance of the service environment.

Assist with the management and reporting of building maintenance, repair of equipment, faults of works, and liaise with estates and facilities regarding these issues.

11.

Health and Safety:
Support the service in its compliance with all Health and Safety checklists and compliance. This is includi