Customer Service - London, United Kingdom - Navis Consulting

Navis Consulting
Navis Consulting
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Services (Export) & (Traffic) - Perm - London


We are looking for an individual to work within the Export or Traffic section of the Customer Services department for a leading shipping company.

No direct Shipping experience is required, as training will be provided, with also opportunities being available to progress through the company and develop a career in the shipping industry.


Duties can include:

  • Take bookings
  • Input booking in system and act as intermediary between the customer and internal departments


  • Haulage

  • Liaise with Logistics Intermodal Section for equipment/haulage availability and inform customers of late running containers


  • Extra Charges

  • Advise customers of any additional charges incurred (e.g. vehicle detention or wasted costs)


  • Invoicing

  • Invoice customer for extra charges and chase payment for noncredit customers


  • Damaged containers

  • Liaise with customer if container damaged at load site


  • Car shipments

  • Provide V5 to the Police for checking prior to shipment


  • Web bookings

  • Assist customers with web booking queries


  • Customer Helpline

  • Handling customer's queries regarding export matters including schedule queries, booking enquiries and complaints
This role is working full-time hours. A competitive salary is offered, along with an excellent benefits package.

Navis Consulting; Keeping your career on course.


Job Types:
Full-time, Permanent, Graduate


Pay:
£22,000.00-£30,000.00 per year


Benefits:


  • Canteen
  • Discounted or free food
  • Flexitime
  • Onsite gym

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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