Waiting List Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust
Description
Band 3Main area
- Ophthalmology
Grade
- Band 3
Contract
- Permanent
Hours
- Part time 30 hours per week
Job ref
C
Site
- Nottingham University Trust, Queens Medical Centre Campus
Town
- Nottingham
Salary
- £22,816 - £24,336 pa
Salary period
- Yearly
Closing
- Today at 23:59
An exciting opportunity has arisen within the Ophthalmology Specialty based at Queens Medical Centre Campus, Nottingham University Hospitals for a Waiting List Administrator.
We are looking for a dedicated, patient focused and highly articulate person who is committed to providing the highest standards of care for our patients ensuring they are added to our surgical waiting lists and allocated surgery dates in line with the 18 week pathway.
You will work closely with all members of the Ophthalmology team including the management team and clinicians, contributing to the development of a highly skilled workforce.
If you are enthusiastic, able to work in a demanding, yet rewarding environment within a friendly and supportive team, then we are what you are looking for.
Working in a busy office the post holder will be required to work to tight deadlines under mínimal supervision.
This role is part of a larger team all working towards booking patients for surgery within the 18 week target.
Working as part of the waiting list teamBooking patients for surgery and pre-assessment
Adding patients to waiting list
Updating patient information to aid booking process
Assisting Waiting List Co-ordinators and line managers as required.
Working for our organisation
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population.
Come and join our wonderful team at NUH.
We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.
With endless personal development opportunities available, at NUH we will endeavour to turn your job into a careerDetailed job description and main responsibilities
In addition to the below summary you need to familiarise yourself with Job Description and Person Specification documents attached to his advert.
Using Medway PAS, NotIS, ERS and DHR information systems to add patients to the surgical waiting list.
Updating the waiting list information at all contact points to allow correct allocation to a surgical list in a timely manner.
Providing feedback on patients to the Management team including information on the current status, delays and actions required.
Attending theatre scheduling and patient tracking meeting.
Work with the Service Manager and Deputy Service Manager to maximise theatre utilisation.
Escalate problems which might result in significant delays and breaching the 18 Week RTT target.
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway in liaison with the Service.
Share responsibility with line manager for own personal development.
Working in a busy office the post holder will be required to work to tight deadlines under mínimal supervision.
Person specification
Training & Qualifications
Essential criteria
- GCSE Maths/English or equivalent
- NVQ Level 2/3 Business Admin
- Experience of hospital systems
Essential criteria
- Recent NHS experience
- Knowledge of waiting list process
- Understanding of the importance of confidentiality
- Experience of waiting list management
- 18 week RTT knowledge
- Knowledge of Patient Access Policy
Essential criteria
- Experience of MDT working
- Willing and able to work as part of team
- Ability to prioritise workload and use own initiative
Essential criteria
- Demonstrates use of own initiative
Essential criteria
- Frequent use of VDU and keyboard
Come and join our wonderful team at NUH.
We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.
With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a careerSalary:
The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence:
All applicants who have declared a disability and who meet the essential criteria for the post will b
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