Holiday Homes Account Representative - Kingston upon Hull, United Kingdom - Swift Group Ltd
Description
THE OPPORTUNITY*:
- Holiday Homes Account Representative**Looking to join a dynamic and fastpaced team in the caravan industry? We are seeking a motivated and proactive individual to join our Holiday Home aftersales team As our Aftersales Coordinator, you will play a vital role in delivering exceptional customer service by responding to all incoming warranty claims, general queries, and correspondence from dealers and parks.
Your responsibilities will include reviewing and making informed decisions on incoming warranty claims, managing dealer and park accounts, and identifying parts using our online catalogue or working with the in-house BOM team.
You will also need to communicate effectively with dealers, parks, sales team, and the field engineer scheduler to ensure timely resolution of outstanding issues.
Who are we looking for?
We are looking for someone with strong organizational and communication skills, as well as a good working knowledge of Microsoft Office.
In addition to your day-to-day responsibilities, you will also have the opportunity to assist in hosting dealer and park visits, including the provision of factory tours and "Connect" training.
More jobs from Swift Group Ltd
-
Lead Designer
Kingston upon Hull, United Kingdom - 2 weeks ago
-
Health & Safety Officer
Kingston upon Hull, United Kingdom - 2 weeks ago
-
Quality Champion
Kingston upon Hull, United Kingdom - 3 weeks ago
-
Lead Visualiser
Kingston upon Hull, United Kingdom - 2 weeks ago
-
Hire Coordinator
Stockport, United Kingdom - 1 week ago
-
Sales Order Coordinator
Kingston upon Hull, United Kingdom - 3 weeks ago