Part-time Administrator - Wilmslow, United Kingdom - BCA

BCA

Verified Company

Wilmslow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Job Title:
Part-time Administrator

Location:
Wilmslow, Cheshire

Salary:
£14, £16,875 + Benefits

Hours:
hours per week Monday - Friday

Join the UK's largest B2B used vehicle service
At BCA, we're altogether, more. More than just your average vehicle remarketing company. More than just any other place to work.

We're Europe's largest vehicle remarketing business, the backbone of the UK's automotive supply chain, and the best place to build the career you want.

Now, this is where you fit in
We're looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. This is your opportunity to play a critical role in how we operate as a business.

You'll have the chance to build on your excellent customer service skills, pioneer new processes and drive BCA forward as part of one big collaborative team.

This role forms part of a great team who provide online and verbal quotations, coupled with administration and to support to generate sales of vehicles to new and existing customers within an established and well performing account.

Demonstrate good computer literacy together with excellent telephone manner to deliver exceptional customer service at all times.

Your key responsibilities will be:

Main Responsibilities:

Obtain accurate vehicle valuations, utilising desktop valuation systems, to provide customers with the correct quotation.
Record sales and any additional information on the company's databases.
Resolving customer queries/ complaints that may arise and escalating any issues to your manager.
Daily support to the Sales Executive, with any ad hoc duties that need to be completed.
Support all team members with daily tasks and other administrative duties when required.

Quality & Teamwork Standards

Particular duties and responsibilities attached to this position may vary from time to time without necessarily changing the character or level of responsibility entailed.
Demonstrate the ability to work both independently and as part of a team
Organized with good time management.
Good telephone manner and listening skills.
Maintain a high degree of selfmotivation and drive
Maintain the highest standards of efficiency and expertise for all activities
Demonstrate a 'cando' attitude and an enthusiasm to learn.
Demonstrate that all discussions and correspondence with customers, associates, colleagues and third parties at all times reflect the company philosophy and maintain the company's professional standards.
At all times to carry out responsibilities with due regard to the company's policies and procedures
To work as part of the wider company team for the efficient conduct of the company's business
Maintain company and client confidentiality at all times.

To be successful, you'll bring some of the following experience with you:

Customer Service
Administration:
Complaint Handling:
Quotations

We've put everything in place to ensure you thrive.

Competitive salaries, strong core values and an excellent benefits package that includes:

Company Pension Scheme
Private Medical Insurance (role dependent)
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders

_And so much more _

As the automotive industry changes, we're changing with it - putting our people in the front seat for the journey.

We're the number one in what we do for a reason and that's because of the people we have on our teams.

If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible._
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability._