Order Handler - Swindon, United Kingdom - Babcock International

Babcock International
Babcock International
Verified Company
Swindon, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Order Handler:


  • Location: Swindon, GB, SN13 9NR
  • Onsite or Hybrid: OnSite

Job Title:
Order Handler

Location:
Corsham, Wilshire

Compensation:
Competitive Salary + Benefits

Role Type:
Full time / Permanent

Role ID:
SF57336


At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Order Handler at our site in Corsham.


The role
As an Order Handler, you'll have a role that's out of the ordinary.

You'll be responsible for processing and tracking customer service requests, ensuring they are delivered correctly in support of the end user.


Day-to-day, you'll:

  • Receive service requests from the customer and input details into appropriate system tools
  • Provide advice to customers to help ensure service orders are placed correctly
  • Monitor requests through to fulfilment, meeting KPIs and SLAs
  • Keep the customer and internal teams updated on progress
  • Support the Order Handling Team Leader with general administration duties that the business may require
This role is full time, 37-hours per week and is based at Corsham.


Essential experience of the Order Handler

  • Excellent customer service and communication skills
  • Proficient in Microsoft Office (Word, Excel, Outlook, SharePoint etc) suite, Teams, Visio and other office productivity tools
  • Experience of general office management, with excellent time management skills and ability to prioritise workload
  • Strong stakeholder management across multiple levels

Qualifications for the Order Handler

We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.


Security Clearance

What we offer

  • Generous holiday allowance
  • Matched contribution pension scheme, with life assurance
  • Employee share scheme
  • Employee shopping savings portal
  • Payment of Professional Fees
  • Reservists in the armed forces receive 10days special paid leave
  • Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
- 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity


Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.


Closing date: 23/05/2024

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