No further applications will be accepted for this offer, we have other related job offers that you can find below.

Project Coordinators X3 - Sheffield, United Kingdom - Fulcrum

Fulcrum

Verified Company

Sheffield, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fulcrum is a leading provider of utility infrastructure and services, nationwide.

Operating across the UK, and with a direct delivery model, we're committed to using the capabilities and experience of our Group businesses to play an essential part in delivering the UK's smart energy revolution and net-zero future.

Our heritage in utility infrastructure is unmatched, and we use our experience, capabilities and relationships to deliver innovative multi-utility solutions and services for all our customers and their projects.

We are looking for ambitious individuals to play a key role within our Multi Utility Operations team, specifically working with our Major Projects team.

You will:

Obtain all necessary information from our customers upon receipt of enquiry, enabling us to provide a full estimate and design SLAs and KPIs of missing information.
Oversee a high volume of utility projects from acceptance managing customers expectations and liaising between internal teams and key stakeholders to ensure SLAs are met for producing post acceptance designs and approvals SLAs for approval and rejections.
Be the main point of contact and the daytoday interface for both internal and external customers, overseeing the end to end process ensuring that the partnership between Fulcrum and our customers
Repeat business, decline in customer performance or contribution
Work closely with your regionally aligned Operations team and Operational Support team to ensure all relevant documentation is present and correct to enable work to be planned and delivered in agreed SLAs Deferrals and replans.

We require:

Excellent listening skills and be able to and communicate efficiently, verbally and written.
B2B or B2C experience in a previous role, knowledge of the utility industry and codes of practice.
The ability to build and maintain strong relationships with customers and understand their needs.
The ability to multitask and manage a high volume of projects, accounts or tasks simultaneously to a deadline.

This is a real opportunity to develop yourself and your career.

It's more important to us that you have an eagerness to learn, can be adaptable, and wish to progress within the project coordination function of our business.

Job Types:
Full-time, Permanent

Salary:
Up to £28,000.00 per year

Benefits: