Support Medical Secretary - Stoke-on-Trent, United Kingdom - University Hospitals of North Midlands NHS Trust
1 week ago
Description
Division:
Network Services
Job Title:
Support Medical Secretary/Trauma & Orthopaedics
Band:
A & C Band 3
Location:
Royal Stoke University Hospital, UHNM
Hours: 37.5 hours per week
An exciting opportunity has arisen for an opportunity within the Upper Limb Team, Trauma & Orthopaedics.
The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team.
This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers and typing correspondence and/or transcribing and typing up of minutes as appropriate.
The post holder will take direction from the Medical Secretary Team Leader and Operational Services Manager for the day to day running of the service.
The post holder will have work delegated to them by the Medical Secretary Team Leader and will be responsible for their own time management and will prioritise own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority.
The post holder will need to be able to work well under pressure and concentrate in a busy work environment.
Will be responsible for sorting and distributing incoming/outgoing information in a timely manner and ensuring that patients notes are requested and provided in a timely manner.
Will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy.
The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country.Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research.
We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.
In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver.
Please refer to detailed job description.
The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team.
This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers and typing correspondence and/or transcribing and typing up of minutes as appropriate.
More jobs from University Hospitals of North Midlands NHS Trust
-
Lead Assistant Technical Officer
Stoke-on-Trent, United Kingdom - 1 week ago
-
Facilities Catering Support Assistant
Stafford, United Kingdom - 3 days ago
-
Administration Assistant
Stoke-on-Trent, United Kingdom - 2 weeks ago
-
Quality Improvement Practitioner
Stoke-on-Trent, United Kingdom - 2 weeks ago
-
Radiographic Assistant Practitioner
Burslem, United Kingdom - 2 weeks ago
-
Bank Operating Department Practitioner
Stoke-on-Trent, United Kingdom - 1 day ago