Customer Service Advisor - Torquay, United Kingdom - Kream Motor Recruitment Ltd

Kream Motor Recruitment Ltd

Verified Company

Torquay, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A
customer services specialist is required to join a Torquay based main dealer who represent a well-known quality brand; one of the best-selling in the UK.

In the role of a
SERVICE ADVISOR, you will be responsible for providing customers with an excellent standard of care whilst conducting all activities at the service department front desk:

Customer bookings (both physically and remotely)
Workshop diary control
Liaising with Workshop Control and Service Management
Monitoring and communicating through work in progress
Presenting and upselling additional work requirements and approved products / services
Undertaking related administration, invoicing, and updating of the database via the internal IT systems.

To be considered, you'll need to have occupied the automotive face-to-face customer services role in the past, and to be able to demonstrate a solid track record for delivering an excellent customer experience. Motor trade-specific is seen as essential. You'll need to be eager to learn specific brand processes, and have a good standard of IT competency, professional in appearance and well spoken.
**..

A full driving licence is a prerequisite

- .**This vacancy offers an opportunity to join a long-established, privately-owned dealer group with a first-class reputation.

kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies. PV4930

INDAUTO

Salary:
£26,000.00-£35,000.00 per year

Work Location:
In person