Receptionist and Referral Officer - Birmingham, United Kingdom - Sandwell and West Birmingham NHS Trust

Sandwell and West Birmingham NHS Trust
Sandwell and West Birmingham NHS Trust
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
This post is for two post holders with the below hours available:


Post hours per week:

Monday to Thursday - 8am to 12pm

Post hours per week

Tuesday - alternate weeks of and

Wednesday

Thursday

Friday

Sunday - alternate weeks of and OFF

Birmingham and Midland Eye Centre is one of the largest facility of its kind in Europe. Based at City Hospital in Birmingham, our facility receives referrals from hospitals and GPs across the region.

We offer a comprehensive set of services including ophthalmology A&E, diagnostics, day surgery and outpatients, as well as housing administrative and educational facilities.


The role will involve working on a rotational basis on the Ophthalmology ED reception desk, Outpatient reception desk and the Referral Office.

It will involve greeting patients as the first point of call for the Birmingham Midland Eye Centre. Clerking and registering patients that have come to the Eye Centre to be seen as an emergency. Clerking in patients that have come for an outpatient appointment. Booking follow up appointments for emergency follow up patients. Working in the Referral office and registering all referrals for Ophthalmology within the 48 hours target period. Sending these for triage and authorizing all confirmed referrals to enable the booking team to book all new appointments.

The part time role will involve working in our visual function department which will involve clerking patients in and walking patients in.

Booking patients into clinics and providing general administration support.


Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff.

Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.


We have three newly emerging strategic objectives:

  • Our People - to cultivate and sustain happy, productive and engaged staff
  • Our Patients - to be good or outstanding in everything we do
  • Our Population - to work seamlessly with our partners to improve live
Please see the attached Job Description and Person Specification for full details on what this role entails.
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