Medical Secretary in Gastroenterlogy - Dorchester, United Kingdom - Dorset County Hospital NHS Foundation Trust

Dorset County Hospital NHS Foundation Trust

Verified Company

Dorchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post-holder will work closely with the all members of staff in ensuring the delivery of a high quality service.

This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word-processing and other computerised systems.

All secretaries appointed to the Gastroenterology service have a shared responsibility to service the needs of the department

To provide comprehensive secretarial and administrative support to the Gastroenterology team in order to facilitate the smooth, efficient and effective running of all elements of the service.
To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.
To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.

Education, Qualifications & Training

Educated to GCSE level or equivalent, including English at Grade C or above

RSA stage III word processing or equivalent

Knowledge & Experience

Experience of working with computer systems, to include Microsoft Office, in a working/academic environment

Skills & Abilities

Evidence of secretarial skills including excellent audio typing and minute taking skills
Evidence of effective communication skills both written and oral
Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
Evidence of ability to work with mínimal supervision
Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve problems
Evidence of flexibility and ability to adapt to different areas of work
Ability to build and maintain good working relationships within a team.
Understanding of medical terms