Operations Manager - Abingdon, United Kingdom - DSV ROAD LIMITED

DSV ROAD LIMITED
DSV ROAD LIMITED
Verified Company
Abingdon, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Company description:
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry.

75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a varietyof supporting roles.

If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.


Job description:

JOB PURPOSE / SUMMARY

DUTIES AND RESPONSIBILITIES
Manage all site operations, inbound, outbound, reverse flow and value-added operations

Oversee site Health and Safety compliance.

Direct site Group Audit compliance.

Govern site costs within budget and forecast levels.

Manage reports weekly, investigate reasons for variances and to instigate corrective action where necessary

Plan effectively for flexing of resources to account for fluctuations and seasonality

Assist in recruitment of temps, temporary to permanent and permanent employees to meet budget and forecast requirements

Proactively manage all absence and retention of staff

Coach and mentor staff, giving regular formal and informal feedback

Ensure a high level of compliance to WMS processes

Deal with site disciplinary issues in line with company policy

Liaise with other business functions

Communicate appropriately with the site team to keep them up to date with business plans and performance

Lead continuous improvement initiatives within the site

The Operations Manager will also be expected to act up for the General Manager as required


PEOPLE MANAGEMENT
Coach, manage and develop leaders to optimise performance and meet targets and deadlines

Communicate with staff on a regular basis to make them aware of priorities, targets and operational requirements

Ensure effective site operations by implementing department policies and procedures

Set department objectives/KPIs and review and assess on-going performance of direct reports


EXPERIENCE
Management experience

Finance Experience

Experience in cost/ Revenue and invoicing

Health and Safety qualification

Excellent written and verbal communication skills

Good understanding of Warehouse processes and procedures

Excellent people management skills

Experience of Warehouse Management Systems

Passionate about delivering great customer service

Hard working and conscientious

Can lead a team and work within a team

Proven management skills with the ability to optimise team performance and development

Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business

Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets

Good IT skills, spreadsheets and databases and a knowledge of warehouse systems

Analytical and numerical

Strong decision-making skills

Excellent attention to detail skills


SKILLS AND QUALIFICATIONS
Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.

Demonstrable experience of running a warehouse, preferably in the automotive industry

Previous management experience with the ability to manage and motivate others

Previous experience of inventory control

A full understanding of the requirements of running a warehouse, such as health and safety and security

requirements

A warehouse or distribution qualification would be advantageous

Knowledge and understanding of lean techniques may be advantageous

Forklift Truck licence may be required

Professional membership of an industry related body would be advantageous
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