Underwriting Assistant - Branksome, United Kingdom - S2S RECRUITMENT

Tom O´Connor

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Tom O´Connor

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Description

Underwriting Assistant
Location Bournemouth

Up to £21,500 doe

Hours:
Monday to Friday 8am to 5:30pm (with on day on rota working until 6pm)


My client are a family friendly company who are growing and are seeking a new member to join their vibrant team.

This is a great opportunity to show your ability and grow with the business and implement processes that help the business.


About the role The underwriting team are responsible for the pricing, administration, and renewal of our customer's policies both directly and /or via their insurance broker.

Your role will be to provide a professional award-winning level of customer serviceto our customers and brokers and requires knowledge of the UK/Worldwide Private Medical Insurance market.


Underwriting Assistant

Customer Service Adviser Requirements:


  • Receive and assess new business quote requests within our published service level agreement.
  • Obtain additional information by contacting the customer or the broker if necessary.
  • Follow up new business quotations and negotiate final price with the customer or broker.
  • Setting up new policies after ensuring that all required information has been provided.
  • Recommend final acceptance terms and seek sign off from Underwriting Manager.
  • Issue new business policies with appropriate documents.
  • Review claims history of each policy due for renewal.
  • Recommend renewal terms and obtain sign off from Underwriting Manager
  • Issue renewal terms and follow up.
  • Negotiate renewal with customer or broker reacting to market feedback if applicable.
  • General policy administration.
  • Promote the best image for the company through the professional appearance and behaviour and adhere to company standards and procedures. Education and experience Essential education and experience
  • Computer literate and proficient in the use of Microsoft Office.
  • Working towards Cert CII or other

Personality of the Customer Service Adviser

  • Vibrant,
  • Great personality,
  • Forward thinking,
  • Ability to multitask,
  • Hard working attitude wants to get the job done to a great standard

About the Company


As a family run business and founded in 2003, is an award-winning private medical insurance provider aiming to offer exceptional customer service and simple yet flexible products at competitive premiums for people living in the United Kingdom (UK) and overseas.


Benefits:


  • Pension
  • Monday to Friday with no shift working
  • 25 days holiday + bank holidays
  • Private Health Care
  • Location to shops, cafes and social events

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