Customer Service - Somerset, United Kingdom - Mploy Staffing Solutions

Mploy Staffing Solutions
Mploy Staffing Solutions
Verified Company
Somerset, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
A new role has surfaced with one of our prestigious and well recognised clients based in Ilminster. They seek an individual that has a knack with people and previous experience within customer experience. This company specialises in climate control productsincluding industrial fans/heaters etc.


Key responsibilities:


  • Responsible for receipt of sales orders, ensuring all orders are correctly reconciled in terms of cost and scope of works, ensuring customer order reflects the offer.
  • Ensure all sales orders are booked into the company's business management system (Progress Plus) and progressed correctly through the system from point of order through to final account.
  • Responsible for timely acknowledgment of all sales orders.
  • Liaise with Production Manager & Team Leader to ensure all orders are progressed within agreed time scales.
  • Liaise with Transport Manager to ensure site deliveries are coordinated with the customer.

Skills required:


  • Welldeveloped communication skills; ability to communicate to all levels.
  • Able to understand customer requirements and deliver an excellent level of service.
  • Computer literature in MS Office.
  • Good level of literacy and numeracy.
  • Organisational skills with the ability to prioritise a varied and demanding workload.
  • Problem solving skills.
  • Excellent team player.
Ready for a new challenge? If you have the skills that matches the criteria, then waste no more time and get in contact today
We look forward to hearing from you
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